UK.EX2/W7

Exeter, United Kingdom
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A Warm Welcome to CarJet.org.uk at Exeter in United Kingdom. If you're one of our now near 1 million existing customers, you may notice some changes in our web formats and page design! Our new look marks our sixth anniversary as the web's definitive low-cost car hire company and a yearly turnover in excess of 400,000 car rental reservations; consolidating our position as Spain's Nš#1 car hire company. When we set up CarJet.org.uk back in 1998, the industry establishment scoffed at our low-cost structure and the way we have always published the "small print" of our car hire deals right up there from the outset. We were proved right and today we've been fortunate enough to create from humble beginnings a reliable pro-customer car hire broker that is the envy of many of our competitors. We hope you enjoy your visit to the new-style CarJet.org.uk - the web's definitive low-cost car hire company!

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Our rates include unlimited mileage from Exeter. In addition, the following items are included in our car hire rates. This information is for general guidance only since many items may depend on the specific vehicle type you wish to hire in United Kingdom.

All car hire insurances with NO excess value!

Our car hire rates are inclusive of all required car hire vehicle insurances like 3rd party responsibility, CDW (Collision Damage Waiver), TW (Theft Waiver) and Bail Bond (where applicable) at Exeter and have no car hire insurance excess, this means that there is no credit card deposit on arrival at Exeter against damage to the car hire vehicle's bodywork and in the event of bodywork damage to the car hire vehicle (like dented panels, broken wing mirrors etc, not : tyres glass wheels etc see below) there is no renter responsibility.

Local car hire taxes & delivery charges.

Our car hire rates at Exeter are fully inclusive of local sales taxes (% in United Kingdom).

Arrival times for your car hire.

Our car hire rates include collection of your car hire inside normal office hours at Exeter.

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The following items are not included in our car hire rates for Exeter car hire.

Fuel is not included at Exeter!

The fuel that you consume during your car hire is obviously not included in our our published car hire rates! On arrival at the Exeter car hire station, you will collect the car hire vehicle with a full tank of fuel against a credit card deposit. At the end of the car hire, return the car hire vehicle with a full tank to Exeter to get a refund.

Lost zzcarhire vehicle keys.

Vehicle keys are chip-coded and are costly and timely items to replace. If you lose the car hire vehicle's key, you will be obliged to pay for its replacement (approximately ) plus any associated transport costs in connecting you with a new vehicle key. More importantly, your holiday car hire at Exeter may be seriously affected while you wait for a new key to be prepared for your car hire vehicle. Please take good care of the car hire vehicle key while you're on holiday in United Kingdom!

Blow-outs are at your own risk

If you have a puncture during the rental the car hire company will hold you responsible for the repair/replacement cost. All our cars are delivered with a road-worthy set of tyres which are inspected prior to each delivery. Typically, bad parking or driving off-road are the most common causes of punctures during a rental period.

Traffic fines.

Traffic fines, speeding tickets incurred at the wheel of your car hire vehicle at Exeter are at your own risk.

Damage to the vehicle's underside.

Damage to the vehicle's underside is the responsibility of the renter. Although a very rare ocurrance, damage caused by driving off-road, impacts from rocks or other items to the underside can cause considerable damage to the vehicle. If this situation arises, you will be responsible for the repair costs.

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The following items can be added to your car hire reservation for Exeter in United Kingdom :

Important : Please note that although our car hire rates for Exeter are published in , any optional extras that you may require (which are payable locally on arrival) at Exeter in are payable in . To avoid confusion, all optional extras on this page are Quoted in which is the currency you will use ultimately use on arrival at the car hire station in United Kingdom. zzinsertexchangerates

Baby Seats

Baby seats are suitable for new-born babies until approximately 6 months of age. Baby seats are normally available on car hire vehicles from Exeter on request. There is a charge of for these seats which is payable on arrival at Exeter. You must reserve babyseats at the same time as you reserve your car hire.

Child seats

Child seats are suitable for young children from approximately 6 months of age until 2-3 years of age. Child seats are supplied for car hire vehicles from Exeter on request. There is a charge of for these seats which is payable on arrival at Exeter. You must reserve babyseats at the same time as you reserve your car hire.

Booster Seats

Booster seats are suitable for young children from approximately 2 years until 5 years of age. Booster seats are supplied for car hire vehicles from Exeter on request. There is a charge of for these seats which is payable on arrival at Exeter. You must reserve babyseats at the same time as you reserve your car hire.

Roof Racks

Roof racks are available for some car hire vehicles at Exeter. There is a charge of which is payable on arrival at the car hire station at Exeter. If you require a roof rack, please ensure it is included in your car hire Quote request/booking from the outset.

Additional Drivers

You may add additional drivers to your car hire on arrival in Exeter. These are payable locally at Exeter at .

Buy-out of the Vehicle's Insurance Excess

The car hire vehicles at Exeter are sold with an insurance excess. This is explained in the section Whats's Not Included? above.

Instead of leaving a credit card deposit to cover your car hire insurance excess at Exeter, you may opt to purchase additional insurance locally to "buy-out" the excess value - effectively removing your liability for vehicle bodywork damage. This option, depending on the car hire vehicle selected, costs between and per . You do not need to prebook insurance excess buy-out, simply decide and pay locally on arrival at the car hire station in Exeter when you arrive in United Kingdom.

Purchasing insurance excess buy-out is not a "licence to kill" and you will still be responsible for items like tyre, wheel, glasss or damage to the underside of the car hire vehicle. The car hire company may still require you to leave a credit card imprint to cover extensions to your car hire contract or traffic fines. See our section What's Not Included for further details.

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When we confirm your car hire reservation at Exeter, you'll receive via e-mail containing a link to your car hire voucher providing full details on how to collect your car hire vehicle at Exeter. Just follow the link to print out your own confirmation at home. As a global car hire supplier, we often work with more than one car hire company at each airport in United Kingdom so, even if you have travelled with us before, you should still check carefully the details shown on our car hire confirmation.

Meet & Greet in Gibraltar Airport. Regular travellers through Gibraltar Airport will be familiar with the "sour grapes" relationship between Spain & the "tax-free" Rock of Gibraltar. Frontier police regularly delay vehicles leaving Gibraltar by several hours alledging lack of resources. These delays do not affect passengers crossing the frontier on foot. On arrival, cross the frontier and cross the road towards Macdonalds. The map below shows the location of the "FOCONA" undergound parking which is easily reached about 200 metres from the frontier. Our representative will be waiting for you in the car park.

You cannot take airport trollies from Gibraltar into Spain so we recommend that you travel with trolley type baggage or send the main driver to collect the car before returning to pick up the rest of the party on the spanish side of the frontier. On the return journey, you will be asked to leave the car in the "FOCONA" car park and walk back into Gibraltar to catch your return flight.

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We've tried to make our car hire website as easy as possible to use. Unlike many of our car hire competitors, you're welcome to shop around our car hire website and get as many Quotes for Exeter as you'd like before you make a decision to book with us. All your Quotes will arrive instantly via e-mail. What's more you'll find copies of each and every car hire Quote contained in our Customer Zone. The Customer Zone requires you to log-on with your e-mail address and your password. If this is the first time you've used our website, you will receive a temporary password as soon as you've requested your first Quote from us. You can also click this link Forgotten your password?.

To make an on-line car hire Booking for Exeter, simply select a Quote from your Customer Zone and follow the links to Book Online.

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At Exeter, payment for car hire vehicles is made at the same time that you make your booking. You'll receive a credit card receipt via e-mail and have access to a historical summary of payments from inside your Customer Zone. Paying up-front fixes the rental price for your car hire at Exeter and also reduces the stress on your credit card's credit limit when you are actually on holiday! Please note that payment locally is not accepted using debitcards or cash.

In the event that you need to cancel a prepaid reservation, you'll receive a same-day confirmation of your car hire cancellation and a penalty-free refund. Please read the section below titled 'Cancellation' regarding our cancellation policy.

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When we set up our first web store in 1998, the car hire establishment were quick to scoff at our "no quibble" refunds policy. Our mission has always been to apply on-line the same ethical standards of shopkeeping that we demand in our off-line world. Just like your favourite store, we don't believe in hassling the patrons when they need to change an item. Put simply, if you wish to cancel a booking we simply ask that you tell us as quickly as possible so that we can release your car hire vehicle to another customer. No penalty, No fuss.

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Don't confuse our low-cost all-inclusive car hire rates at Exeter as a pay-off for substandard service or shoddy cars. We've become Spain's Nš#1 car hire brokers by offering top-drawer vehicles at the airports and resorts where we operate in United Kingdom. At Exeter our quality standard is "new or under 18 months" for normal manual transmission vehicles. People Carriers, cabriolets and automatic vehicles tended to be rented less frequently and have a longer shelf life, normally under 1 year from registration.

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CarJet.org.uk is part of the Travel Networks Europe network, Spain's Nš1# car hire brokers serving over a million customers. In 1998 created our first web store selling car hire on the internet, despite the cackles of incredulity we received from certain quarters in the car hire industry. Today we operate over 200 websites worldwide. The site you're viewing today represents state-of-the art reservations technology that offers our customers and suppliers alike the ability to confirm/modify reservations real-time irrespective of local time zones or language barriers. Despite the technology, we have a mission - a crusade if you will - to provide the same simple trust relationships with our customers worldwide that they enjoy in their off-line lives. We continue to offer 7 days a week telephone support for our customers, because our customers have taken us where we are today : over 100,000 new customers have come to our webstores from personal endorsements from our existing clientele. Our new technology and our new business partners will allow us to create a truly global car hire service. If you havn't guessed already, we're tremendously proud of our company and it's achievements. We will be marking the standards ahead for the next six years!

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One of the great things about running an on-line business is that you get to interact personally with your customers. Some of our fan mail is included below. We have removed the addresses or e-mail contacts of our customers to respect their privacy but the rest is "what you see is what you get"

I'd just like to say how impressed I am with your new website design. We've been using CarJet for many years now and we've always been very pleased with the service (and the prices!). The new site is just so simple to use! Well done!!!
Mark Fuller London 26-02-2004

... May I say that in all my dealings with carjet over the years I have been most impressed with carjet people, both in the airport terminals and in contact via the internet ... My best wishes for your continued success.
David Hogg United Kingdom 02-04-2004

Just a note to say thankyou to you and your staff. My car hire could not have gone any smoother from picking up the car to its return, your staff were very helpful and directions were excellent I would have no hesitation in recommending your service...
Harry Johnson UK 05-04-2004

I would like to thank yourselves and your representatives at Malaga Airport for the excellent service I received for this booking, within 5 minutes of arrival I had my hire car keys and I received a similar swift and courteous service when returning....
Paul Brooke UK 12-06-2004

Just wanted to say thanks for yet another good booking and easy facilities on your web. You kindly sorted out a reservation we had to change... glad to say we've all booked with you again
Mr David Carpenter UK 14-05-2004

Thanks for such an excellent service. Love the new website. I recommend your service to everyone I know as it's so easy and efficient, Many thanks...
Dawn Massey UK 27-03-2004

Just to say thanks very much for the fantastic car hire. We went with you because you were the cheapest, but the car was brand new and great size for 5 of us, with loads of boot space. The service at the airport was hassle free and very straightforward.
Jane Russell UK 14-06-2004

May I take this opportunity to thank yourself and your comapny for the excellent service you have given me over the last two years... Your cars, service and efficiency are second to none and I will book my next car at my earliest convenience.
Bernard Roughley UK 00-00-0000

It is rare these days to praise companies ... but I just had to write and compliment you on the efficiency of your company. I used you last year amd was impressed by the service .. Already I am impressed by the price... Well done keep up the good work!
Jacqui Cradock UK 01-07-2004

All in all it was everything we could ask for and of course the best bit was the cost which as you are well aware was bargain basement, but not the service!
A.D. Webb UK 17-01-2005

I have never used such a Customer friendly service on any Website. Congratulations! You got it RIGHT - A lesson in Customer Service remarkably well delivered and a lesson that other Companies should learn from.
Chris & Krissi Rochelle UK 19-01-2005